We know questions always come up before your lessons. Here are the most common ones.
Online, on our booking platform: choose the activity and the date, and pay with the integrated secure payment system. Your booking is confirmed on payment and you’ll receive the tickets by email. If you prefer, you can also call us on 619 050 809.
No. Lesson prices do not include the lift pass or the equipment needed for the activity (skis, boots, poles…). You can rent equipment from us with a 10% discount as a school student or when booking online with advance payment (discounts cannot be combined).
The tickets you receive by email when you book. Arrive at the agreed meeting point in good time before the lesson starts.
Check that the booking details are correct, especially the discipline (ski or snowboard), the dates, the number of lesson hours per day and the time.
Yes. If you cancel at least 24 hours in advance, we refund the full amount.
If you don’t travel to the Aran Valley, we refund your booking in full.
In case of injury or illness, on presentation of a medical certificate, we refund the full amount.
If the resort closes, we refund the full amount.
Wherever suits you best, by prior arrangement with the school. Our usual meeting points are Baqueira 1800 (in front of the Info-café), Beret 1800 (next to the steps up to the control tower), Tanau 1700 (at the top of the Esquiró drag lift) and Bonaigua (next to the ticket offices).
For learning to work properly, it’s best not to mix adults and children in the same lesson: students sharing an instructor should have the same level and a similar age, and we do not give private lessons to adults with children under 10. If you want to ski together as a family, we recommend the family instructor.
In our experience, the ideal age to start skiing is from 4 or 5. Our kids’ courses are for children aged 4 to 12.
Both options work. For the youngest, shy children or beginners, we recommend private lessons: the instructor creates a relaxed, trusting environment. Once they have some level, the courses help them progress and have fun with other children. If you’re not sure, tell us about your child and we’ll advise you.
No, the courses are for children only. With adults, our experience tells us that private lessons work much better, even if only for a few hours.
Yes, for just €4 more per hour. Get to know our instructors.
Yes, you must come to the activity in Baqueira with the necessary ski or snowboard equipment.
If you don’t have your own equipment, you can rent it in advance at our shop in Vielha. You’ll also get a 10% discount when booking equipment online or as a SkiClass student. Discounts cannot be combined.
At Calle Pieda no. 3, next to Pas d’Arrò, a two-minute walk from the large car park in Vielha.
You can collect it the day before the activity starts from 17:00, and it is returned during the last day of the activity.
Yes, if you ask. We deliver from Vielha upwards, on the morning the activity starts.
No, helmets are rented separately. Skis do include poles.
The customer is responsible for costs arising from the loss, theft, breakage or misuse of rented equipment. Bindings are adjusted and checked by our staff according to the information you provide, so it is important that it is correct.
Yes. They are different areas with different access points, but you can ski them all with a single lift pass.
Yes, but only in the Beret or Bonaigua area.
Yes, from 13:30.
Children under 5 (born in 2021 or later) have the Special Baby rate, between €7 and €8 per day. For all other ages, check the current prices on the resort’s website.
